Refund and Return Policy

Effective Date: October 18, 2024

At Snapshotkava Camera Shop, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please read our refund and return policy below.

Eligibility for Returns:
You have 30 days from the date of delivery to return an item. To be eligible for a return, the product must be in the same condition as you received it—unused, in the original packaging, with all accessories and documentation included.

How to Initiate a Return:
To start a return, email us at info@snapshotkava.com with your order number, the reason for the return, and photos of the product (if necessary). Once approved, we will provide you with a return shipping label and instructions.

Refund Process:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed back to your original payment method within 7-10 business days.

Non-Refundable Items:
Some items are non-refundable, including gift cards and digital downloads. Please check the product description for specific return eligibility before making a purchase.

Visit our Return and Refund Policy Page for more details.