Shipping Policy – Snapshotkava

Effective Date: January 17, 2025

Thank you for shopping with Snapshotkava! We are committed to delivering your premium photography equipment in a timely and secure manner. This Shipping Policy outlines our shipping procedures, available shipping methods, and related terms for orders placed on snapshotkava.com.

1. Shipping Locations

At this time, Snapshotkava only ships within the United States. Unfortunately, we do not offer international shipping at this time. If you are located outside the U.S. and wish to inquire about shipping options, please contact us at info@snapshotkava.com.

2. Shipping Methods and Delivery Time

We offer several shipping options to meet your needs, depending on your location and the urgency of your order. Shipping times are estimates and may vary depending on factors such as order processing time, product availability, and shipping carrier delays.

  • Standard Shipping: Delivery time typically ranges from 3 to 7 business days depending on your location.
  • Expedited Shipping: Delivery time typically ranges from 2 to 4 business days.
  • Express Shipping: For faster delivery, orders can be shipped in 1-2 business days. This option is available for select items and locations.

Please note that all delivery times are estimates and may be impacted by factors such as weather conditions or high shipping volumes during peak seasons.

3. Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination address. The final shipping cost will be displayed at checkout before you confirm your order.

  • Free Shipping: We may offer free standard shipping on certain promotions or minimum purchase amounts. These offers will be clearly stated on our website or during checkout.

4. Order Processing

Once your order is placed and payment has been successfully processed, we will begin preparing your order for shipment. Snapshotkava processes orders Monday through Friday (excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.

  • Processing Time: Orders are typically processed within 1-2 business days. However, during peak times (e.g., holidays or sales events), processing times may be slightly longer.
  • Order Tracking: Once your order has shipped, you will receive a shipment notification email with tracking information. You can use this tracking number to monitor the status of your delivery.

5. Address Accuracy

It is your responsibility to provide accurate shipping information during checkout. Please double-check your shipping address before completing your order to ensure there are no delays or issues with delivery. Snapshotkava is not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses.

  • Address Changes: If you need to change your shipping address after your order has been placed, please contact us as soon as possible. We will make every effort to accommodate changes, but please note that once an order is shipped, we are unable to make changes to the address.

6. Shipping Delays

While we aim to provide timely deliveries, certain factors may cause delays, including:

  • Weather conditions or natural disasters
  • Shipping carrier delays (e.g., UPS, FedEx, or USPS)
  • Holidays or peak shopping periods
  • Product availability issues

If your shipment is delayed, please use the tracking number provided to check the status of your order. If you encounter any issues or need assistance, feel free to contact us at info@snapshotkava.com.

7. Damaged or Lost Packages

In the unlikely event that your package is damaged or lost during transit, please contact our customer service team immediately:

We will assist you in resolving the issue by working with the shipping carrier to file a claim and arrange a replacement, if necessary. If the package was damaged, please retain all packaging and product materials for inspection by the carrier.

8. Signature Requirements

For certain high-value orders, we may require a signature upon delivery to ensure that the package reaches the intended recipient. This requirement will be noted at checkout, and you will have the option to choose whether you prefer a signature requirement or not.

9. Order Cancellation

Once your order has been processed and shipped, it cannot be canceled. If you wish to cancel an order before it has been shipped, please contact us immediately at info@snapshotkava.com. We will do our best to accommodate the cancellation, but if the order is already in transit, we cannot prevent the shipment.

10. Special Shipping Requests

If you have any special shipping requests (such as a specific delivery time or location), please contact our customer service team at info@snapshotkava.com. We will do our best to accommodate your request; however, please note that additional fees may apply.

11. Contact Us

For any shipping-related inquiries, including questions about delivery status, order tracking, or shipping fees, please contact us at:

  • Email: info@snapshotkava.com
  • Phone: +1 907-720-8966
  • Address: 405 Timbercrest Road, Alaska, United States

Thank you for choosing Snapshotkava. We are committed to ensuring that your order reaches you promptly and securely.

This Shipping Policy is effective as of January 15, 2025.