Sales Policy – Snapshotkava

Effective Date: January 17, 2025

Thank you for choosing Snapshotkava for your premium photography equipment needs. We are committed to providing exceptional products and customer service to ensure a smooth and secure shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website snapshotkava.com.

1. Product Availability

While we make every effort to ensure that the products on our website are available for purchase, product availability is subject to change without notice. If a product is out of stock or unavailable, we will notify you as soon as possible and provide options for similar products, backordering, or a full refund.

2. Pricing

We strive to offer competitive and accurate pricing for all products on our website. Prices are listed in U.S. dollars and do not include applicable sales tax or shipping fees unless otherwise stated.

  • Sales Tax: Sales tax will be applied to orders shipped to locations within states where tax is applicable. The final sales tax amount will be calculated at checkout based on your shipping address.

  • Price Changes: We reserve the right to change product prices without prior notice. If the price of an item changes after you’ve placed an order, you will be charged the price that was in effect at the time of your purchase.

  • Promotions and Discounts: From time to time, we may offer discounts, promotions, or special offers. These offers are subject to specific terms and conditions and are valid only for a limited time or while supplies last.

3. Order Processing

When you place an order with Snapshotkava, the following steps are followed:

  1. Order Confirmation: After placing an order, you will receive an email confirming that your order has been received. This confirmation does not constitute an acceptance of the order, but rather serves as an acknowledgment of your request.

  2. Order Processing: We process orders promptly, and our goal is to ship orders within 1-2 business days of receiving them. Processing times may vary depending on product availability, payment verification, and shipping method chosen.

  3. Order Acceptance: Your order will be accepted and processed once payment has been successfully verified and the product is ready for shipment. In some cases, we may need to verify your payment or contact you for additional information to complete the order.

  4. Order Cancellations: Once an order has been placed and payment has been confirmed, it can only be canceled if the order has not been processed or shipped. If you wish to cancel an order, please contact our customer service team immediately.

4. Payment Methods

We accept a variety of secure payment methods, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: A secure payment method allowing for faster and safer transactions.
  • Gift Cards: If applicable, we accept gift cards issued by Snapshotkava or other third-party providers.

Note: All payments are processed securely, and we use encryption technology to protect your financial information.

5. Shipping and Delivery

We offer reliable and secure shipping services to deliver your products quickly and efficiently. Shipping costs will be calculated at checkout based on the shipping method and destination.

  • Shipping Methods: We offer various shipping options, including standard, expedited, and express delivery. Delivery times depend on the selected shipping method and the location of the recipient.

  • Order Tracking: Once your order has shipped, you will receive an email with tracking information. This allows you to monitor the status of your shipment and estimate the delivery date.

  • International Orders: Currently, we only ship within the United States. For international shipping, please contact us directly to discuss options and potential shipping restrictions.

  • Shipping Delays: While we strive to ensure timely delivery, shipping times may be affected by unforeseen circumstances, such as weather conditions or carrier delays. We are not responsible for delays caused by the carrier or circumstances beyond our control.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a 30-day return policy. Please refer to our Return and Refund Policy for full details on the return process, including instructions, eligible items, and conditions for returns and exchanges.

7. Warranty and Defective Products

Most products sold on Snapshotkava are covered by a manufacturer’s warranty. If you receive a defective product or experience an issue with your purchase, please contact our customer service team within 7 days of receiving the item. We will work with you to arrange a replacement, repair, or return, depending on the situation.

For warranty details, please refer to the product’s manufacturer’s warranty information or contact us for assistance.

8. Customer Responsibility

When purchasing products from Snapshotkava, you are responsible for:

  • Ensuring the accuracy of the shipping address provided at checkout.
  • Reviewing the product description, specifications, and compatibility of the items before purchasing.
  • Reading and agreeing to the terms and conditions of this Sales Policy.

9. Restrictions and Limitations

  • Age Requirement: By placing an order with Snapshotkava, you confirm that you are at least 18 years old and capable of entering into a legally binding contract.

  • Product Use: Products sold on our website are intended for personal use only, and not for resale, unless expressly authorized by Snapshotkava.

10. Customer Support

If you have any questions about your order, product details, or need assistance, our customer service team is here to help. You can contact us via:

  • Email: info@snapshotkava.com
  • Phone: +1 907-720-8966
  • Address: 405 Timbercrest Road, Alaska, United States

11. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated Effective Date. It is your responsibility to review this policy periodically for any updates.

Thank you for choosing Snapshotkava. We look forward to providing you with the best photography equipment and service available!